Our mixer broke the week before Thanksgiving. The little silver thing on the front of the mixer fell into the bowl while the mixer was running. Just like that ~ a funny noise and the beaters would not turn!
I began searching and learned about worm gears. I found videos on youtube. When we could not find a repair person, I ordered a worm gear assembly (it was cheaper than a worm gear!) and some grease from MarBeck.com. Of course, everything arrived AFTER Thanksgiving - we had whipped cream from a can on our pie this year ;(
Ray got tools, we got this video going, and we (he) replaced the worm gear assembly and all of the black grease. We, the unfixit people, fixed it - or so we thought! When we turned it on, there was NO power! Back to the internet. What do we know about brushes? Ray found an article and we tried unsuccessfully to fix them.
A couple of weeks ago, I decided that I'd better start shopping - I NEEDED a mixer. Before moving our mixer to the basement or the garbage, I decided one more try. I removed those brushes and tried one more time - HOLY COW, the connection was made! We had power and the beaters turned!
I haven't had a chance to use the mixer until today. It is time to make cookies. I wondered if it would actually work with dough - it does!
Hard to believe but WE FIXED IT!
There is definitely a need for KitchenAid mixer repair people - so if we decide to be un-retired, maybe we'll apply!